Job Description

Impact As a Senior Product Designer, you’ll play a key role in shaping the future of how people browse and shop on Shipt. You’ll craft intuitive, scalable experiences across both web and app, elevating interaction and visual design to make ordering feel more fluid, efficient, and inspiring. In this role, you’ll influence long‑term product strategy while delivering thoughtful, high‑quality design work that supports multiple customer journeys across the consumer‑facing Marketplace team. Key Responsibilities Design Craft Excellence: Elevate the quality and cohesion of the end‑to‑end digital experience with refined interaction and visual design, paying meticulous attention to detail. Strategic Design Leadership: Lead design for major product areas, turning ambiguous problems into clear, compelling solutions. Connect daily execution to broader company goals and champion purposeful innovation that drives measurable impact. Design Process & Judgment: Apply user‑centered design processes tailored to each project. Use generative and evaluative methods to validate, and refine solutions that balance user needs, business goals, and design principles. Business Acumen: Help define success metrics and link design decisions to measurable outcomes. Think critically about how projects contribute to business objectives and strategic direction. Collaboration & Influence: Build strong relationships with cross‑functional partners, including Product Management, Engineering, Data Science, UX Research, and Marketing/Creative. Mentorship & Knowledge Sharing: Coach and support junior designers, fostering a culture of craft, rigor, and continuous improvement. Core Design Competencies Deep passion for UI, interaction, and visual craft—sweating the details that make experiences feel intuitive, refined, and human. Demonstrates systems thinking, connecting the dots across projects and championing inventive, scalable solutions. Adapts design methods to the problem at hand, balancing rigor with efficiency to maximize impact. Approaches problems holistically, exploring broadly, testing hypotheses, and iterating with intention. Anchors design decisions in data and business context, consistently linking craft to measurable value. Required Skills & Experience Design Competencies: Expertise in workflow, interaction, and information architecture design, visual design, design language systems, user frameworks/psychology, concept design, complex systems thinking, service design, prototyping, and animation & motion design. Bonus Skills: Experience in user research and/or content strategy / UX writing. Tools: Proficiency in Figma and Miro. Experience: 5+ years designing consumer‑facing web and mobile‑app experiences (including iOS and Android); e‑commerce experience is a plus. Communication: Strong communication and presentation skills that allow you to communicate and defend. Portfolio: Portfolio with case studies that show generative ideation through to final solution with impact to customers and the business. Skills & Education Design, Design Processes, Figma, User Experience (UX), User Experience (UX) Design, User Interface (UI) Design Work Arrangement Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In‑office expectations will vary by role and leader. Certain roles may require in‑office presence on a full‑time basis. Please work with your recruiter to learn more about the classification of this role. About Shipt Shipt is a retail tech company that connects people to reliable, high‑quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities. At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More. Equal Employment Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law. Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role. Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Pay Range Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City: $123,000-$247,000. All other locations: $109,000-$219,000. #J-18808-Ljbffr Shipt

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