Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...backgrounds extending from engineering to welding, Epic Piping provides unmatched experience servicing the chemical, power, refining, offshore, and oil & gas industries. As an equal opportunity employer, Epic Piping is committed to the development of its employees and...
...the core working hours are 7:00 am to 4:00 pm, Monday through Friday. The hourly wage is $45.05. The HVAC Mechanic II is a full-Time, non-exempt position, and employees are eligible for overtime pay. A collective bargaining agreement governs this site. QUALIFICATIONS...
...performance and wage reviews Opportunities for internal promotions/career advancement Family friendly work hours (closed on weekends and paid holidays) Job Description: As a CDL Driver, you will transport and pick up products for customers in a safe and efficient...
...performs at the highest level of professionalism and integrity. Alert focused and detail oriented. Able to operate an electric lift, hand trucks, pallet jacks, etc. Ability to lift up to 50 lbs. at a time. Self-starter who works well independently. Disciplined,...
...Join a leading parking management firm as a Lot Attendant, where your passion for logistics and customer service will shine. In this dynamic role, you will ensure the smooth operation of our parking facilities while providing exceptional service to all patrons. Your responsibilities...